Privacy Policy for Lunara

Last Updated: December 2024

Introduction

Welcome to Lunara ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account
• Make a purchase
• Contact us for support
• Participate in surveys or promotions

This may include:

• Email address
• Payment information (processed securely through third-party providers)
• Profile information you choose to provide

Game Data

We collect information related to your use of the Service, including:

• Game preferences and settings
• Custom challenges you create (if you are a premium user)
• Game progress and statistics
• Device information and app usage patterns

Usage Data

We automatically collect certain information when you use our Service:

• Device information (model, operating system, unique device identifiers)
• Log data (IP address, browser type, pages visited)
• App performance and crash reports
• Analytics data to improve our Service

How We Use Your Information

We use the collected information for various purposes:

Service Provision

• To provide, maintain, and improve our Service
• To process transactions and manage your account
• To deliver customer support
• To personalize your experience

Communication

• To send you important updates about the Service
• To respond to your inquiries and provide support
• To send promotional communications (with your consent)

Analytics and Improvement

• To analyze usage patterns and improve our Service
• To develop new features and functionality
• To ensure the security and integrity of our Service

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Payment processing
• Cloud storage and data backup
• Analytics and performance monitoring
• Customer support

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

• Unauthorized access
• Alteration, disclosure, or destruction
• Accidental loss

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

Correction and Updates

• Correct inaccurate or incomplete information
• Update your account information

Deletion

• Request deletion of your personal information
• Right to be forgotten (subject to legal requirements)

Consent Withdrawal

• Withdraw consent for data processing
• Opt-out of marketing communications

Data Processing Objection

• Object to certain types of data processing
• Request restriction of processing

To exercise these rights, please contact us at privacy@lunara.app. We will respond to your request within 30 days.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our Service to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy in the app
• Sending you an email notification
• Updating the "Last Updated" date

Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.