Last updated: 09 March 2026
This Affiliate Program Agreement ("Agreement") governs participation in the Lunara Affiliate Program ("Program") operated by Lunara Spa, owner of the Lunara platform ("Company", "we", "us", or "our").
By registering as an Affiliate and participating in the Program, you agree to be bound by the terms and conditions of this Agreement.
The Lunara Affiliate Program allows approved partners ("Affiliates") to promote Lunara products and services and earn commissions on qualifying purchases made through their referral links or referral codes.
The Program is designed to reward Affiliates who introduce new customers to Lunara.
Affiliates participate in the Program as independent contractors.
Nothing in this Agreement creates:
Affiliates do not have authority to bind the Company to any obligation or contract.
To participate in the Program, Affiliates must:
The Company reserves the right to approve or reject any application at its sole discretion.
Affiliates will receive unique referral links or referral codes to promote Lunara.
A qualifying referral occurs when:
The Company uses tracking systems to attribute referrals. The Company's tracking system is the final authority in determining commission eligibility.
A commission is earned only when a customer completes a purchase directly through the Affiliate's unique referral link or referral code at the time of the transaction.
The following purchases are NOT eligible for commission:
There is no lifetime attribution. Each transaction is evaluated independently at the time of purchase.
Affiliates earn commissions on qualifying purchases made through their referral links or codes.
Current commission structure:
The Company reserves the right to modify commission rates at any time with a minimum of 30 days' written notice to Affiliates. Affiliates who do not agree to modified rates may terminate participation within the notice period and retain eligibility for commissions earned under the prior rate structure.
For any new products or plans added to the Lunara platform in the future, the applicable commission rate will be communicated to Affiliates at the time of launch. Affiliates will be notified via email or through the Affiliate dashboard.
Commissions for new products will apply from the date of the product launch and will be clearly specified for each product or plan. If no commission rate is specified for a new product, no commission will be earned on sales of that product until a rate is formally announced.
Commissions are accumulated in the Affiliate dashboard.
Payments are issued according to the following schedule:
Payments may be made through:
All payments are issued in USD.
The Company may delay or withhold payments in cases of:
In the event of termination for cause (including fraud or violations of this Agreement), unpaid commissions may be forfeited in full.
In the event of termination without cause by either party, commissions validly earned prior to termination will be paid within 60 days of the termination date, subject to standard refund and chargeback review.
If an Affiliate believes a commission has been incorrectly recorded or withheld, they may submit a written dispute to sales@lunaraplay.com within 30 days of the relevant payment date. The Company will review and respond within 15 business days. The Company's decision, supported by tracking system data, shall be final.
The Lunara Affiliate Program operates on a referral commission model. Affiliates earn commissions solely by channeling sales through their unique referral link or code — for example, by listing products in their own store, sharing on social media, or other referral methods. Affiliates do not provide professional services to the Company; they act as independent sales intermediaries.
All payments under this Program are referral commissions for sales intermediation, not fees for professional or technical services.
Affiliates are solely responsible for declaring and paying any taxes applicable to commissions received, in accordance with the tax laws of their country of residence.
The Company operates under the laws of Chile and reserves the right to apply any tax withholding required by applicable Chilean law. The Company will not apply withholding beyond what is legally required.
Before receiving payments, all Affiliates must provide the following information:
Affiliates may promote Lunara through legitimate marketing methods including:
Affiliates must comply with applicable advertising laws and disclosure requirements. Affiliate relationships must be disclosed when required by law (e.g., FTC guidelines).
Affiliates may NOT:
Violation of these rules may result in account termination and forfeiture of commissions.
Affiliates may use Lunara logos, images, and promotional materials provided in the affiliate dashboard.
Affiliates may not:
All trademarks and intellectual property remain the exclusive property of the Company.
The Company reserves the right to investigate suspicious activity.
Examples of prohibited activity include:
Fraudulent commissions may be withheld and accounts terminated.
If a referred purchase is refunded or disputed, the related commission may be:
The Company reserves the right to modify:
Affiliates will be notified of significant changes. Continued participation in the Program constitutes acceptance of updated terms.
Either party may terminate participation in the Program at any time.
Upon termination:
The Company may terminate Affiliates immediately for violations of this Agreement.
The Company shall not be liable for indirect, incidental, or consequential damages arising from participation in the Program.
Total liability shall not exceed the commissions earned by the Affiliate in the six months prior to the claim.
This Agreement shall be governed by the laws of Chile. Any disputes shall be resolved in the competent courts of Chile, or alternatively through binding arbitration under the rules of the International Chamber of Commerce (ICC), conducted in English. This does not prevent either party from seeking urgent injunctive relief in a court of competent jurisdiction.
The Company collects and processes personal data provided by Affiliates solely for the purpose of administering the Program. Data is handled in accordance with applicable privacy laws, including the EU General Data Protection Regulation (GDPR) where applicable.
Affiliates who are EU residents have the right to access, correct, or request deletion of their personal data by contacting sales@lunaraplay.com. The Company does not sell or share Affiliate personal data with third parties except as required to process payments.
Affiliates may have access to non-public information about the Company, including commission rates, conversion data, and platform metrics ("Confidential Information"). Affiliates agree to keep all Confidential Information strictly confidential and not to disclose it to any third party without prior written consent from the Company.
This obligation survives termination of this Agreement for a period of 2 years.
For affiliate program inquiries:
By registering as an Affiliate, you confirm that you have read, understood, and agreed to this Agreement.
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